1. Introduction

CareLogix Health ("CareLogix," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at carelogixhealth.com (the "Site") or use our platform services (the "Services").

By accessing or using our Site or Services, you agree to this Privacy Policy. If you do not agree, please do not use our Site or Services.

2. Information We Collect

Information You Provide

Contact information (name, email address, phone number, company name, job title)
Account credentials (email and password for platform users)
Business information (location count, operational details shared during onboarding)
Communications (messages sent through our contact form, email correspondence, support requests)

Information Collected Automatically

Device and browser information (IP address, browser type, operating system)
Usage data (pages visited, time spent, referring URLs, click patterns)
Cookies and similar tracking technologies (see Section 6)

Platform Data

When you use CareLogix platform services, we process data on behalf of your organization, which may include patient information, work order data, staff information, and operational data. This data is processed under the terms of our service agreement and, where applicable, our Business Associate Agreement (BAA).

3. How We Use Your Information

To provide, operate, and maintain our Site and Services
To respond to your inquiries and fulfill your requests
To send administrative information, such as updates and security alerts
To improve our Site and Services
To analyze usage trends and optimize user experience
To comply with legal obligations
To protect against fraudulent, unauthorized, or illegal activity

4. Data Storage and Security

All data is stored in U.S.-based cloud infrastructure. We implement industry-standard security measures including encryption at rest (AES-256) and in transit (TLS 1.3), access controls, audit logging, and regular security assessments.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Information Sharing

We do not sell your personal information. We may share information with:

Service providers: Third-party vendors who assist in operating our Site and Services (e.g., cloud hosting, email delivery, analytics)
Legal compliance: When required by law, regulation, or legal process
Business transfers: In connection with a merger, acquisition, or sale of assets
With your consent: When you have given explicit permission

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our Site. These include:

Essential cookies: Required for the Site to function properly
Analytics cookies: Help us understand how visitors interact with our Site
Preference cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our Site.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to or restrict processing of your information
Request portability of your information
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at the address below.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Platform data is retained in accordance with your service agreement and deleted upon termination as specified therein.

9. Children's Privacy

Our Site and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. Your continued use of the Site or Services after any changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

CareLogix Health